How it works

How it works

How it works

How it works

The U.S. Embassies are selling surplus movable property (SMP) via a Web Based Electronic Auction. Each auction will be activated for a period of time clearly stating the start and end date. This information is available on the information panel of the web application. Usually, it will be active from Monday to Sunday lasting from two to three days. During this period, you can actively take part and submit your bid for the surplus property. 

Maximum number of bids on one item is stated at each item. Increasing your bids is possible only in the local currency name. During the auction you should monitor your bids so you can react on all bids price development. 

Email for winners will consist of a link to the auction application where you can review your items, after successful login. 

For additional details please email: KororOnlineAuction@state.gov.

Terms, and Conditions of Sale

1. By participating in the auction, you acknowledge that you have agreed to purchase items “as is – nonreturnable basis”, without any guarantee or warranty.

2. Bidders are responsible for any charges, such as taxes or duties, which may be assessed by Palau Government.

3. Winners who refuse to pay for items within one (1) working day will not be allowed to participate in any future auctions.

4.  Receipt will be issued after the payment is confirmed by Embassy Cashier.

5.  Successful bidders are responsible for removing their property from the sale location.

6.  ALL sales are final, and the return of items is not allowed.

7.  If there is any inconsistency regarding these rules, the English version will prevail.


How to pay for your items

Pay here: https://www.pay.gov/public/form/start/42156675

Procedure:

  • Click See All Forms located on the menu bar.
  • Select View by Government Agency Name.
  • On the right-handed side of the page, jump to “S”:
  • Scroll down to “State (DOS): GFS Bangkok” and select “Overseas Cashier Payments-CGFS Bangkok posts” link.
  • Click Continue to the Form button to complete all required information in the form:
  • Customers will be taken to the form for inputting payments to the Class B Cashier: Bill of Collection Number: My Auction Identification Number is Sample AUC0001-100000. This can be found in Winners Info.
  • At Payment Owed To: Please make sure that you select your current post correctly. "KOROR"
  • Customers will input all necessary information and select the reason for payment. "Auction/Proceeds of Sale"
  • Amount: If you have won a multiple lot, kindly add them and input the total amount.
  • After inputting all necessary information, click Continue.
  • The customer will be taken to a screen for selecting Bank Account (ACH) or Debit or Credit card information. Click Next.
  • After clicking Review and Submit Payment, the customer will be taken to an authorization screen for reviewing their information and authorizing and submitting the payment. The customer will have the option to have a confirmation receipt e-mailed upon completion of the transaction.

After submitting the payment, the customer will have access to a printable receipt that contains payment amount, payment owed to and reason for payment information. This receipt should be printed and retained as the official proof of payment.

The winning bidder/s should notify Ms. Janice Markub via email MarkubJS@state.gov for the payment only. Kindly include your Auction Identification Number for reference. This can be found in the Winner's info in the Online Auction.

For Cash Payment:

  • Embassy cashier is open Monday to Friday 9:00am - 4:00pm except on holiday. Please send email to MarkubJS@state.gov ahead before coming to the embassy.
  • POC: Ms. Janice Markub

How to pick-up your items

Pickup

All winning bidders will be notified for their schedule of pick up. In order to retrieve your items, you must present the original receipt with all required details.

Any paid items that are not picked up during the scheduled time frame will be disposed of, and there will be no possibility for their retrieval. In special cases or circumstances, you may arrange a different pick-up date and time by contacting the auction manager.

After successful confirmation of payment for your items, our staff will move your items out to the front of the storage building. From that time on, you are the owner of your merchandise. You will have the full responsibility for subsequent handling procedures and removal from Embassy property in a timely manner. If items are not removed in a timely manner, they may be considered abandoned and disposed of.

The Embassy does not provide logistic support to the winning bidder. The winning bidder must provide a transport vehicle, manpower resources to lift, haul, heave and load heavy items to the transport vehicle. 


POC: Mr. Clark Amano. 

Email add: AmanoC@state.gov