How it works

How it works

How it works

HOW IT WORKS

1. Review the Auction Information

The U.S. Embassy Jakarta sells Appliances, Furnitures, IT Items and surplus movable property (SMP), including vehicles, through a web-based electronic auction. Each auction will clearly indicate the opening and closing date and time on the auction website. Please carefully review the items description, photos, condition, location, and any applicable terms before placing a bid.

2. Items and Vehicle Auction Inspection – Highly Recommended

Potential bidders are strongly encouraged to inspect the vehicle in person before placing a bid. Inspection is available during the advertised inspection period or before the bidding process begins, subject to appointment and access requirements.

To request an inspection, please contact:

Please arrange your inspection in advance. The bidder have the opportunity to inspect the items or review the available information and accepts the item's condition as offered.

3. Auction Closing and Winner Notification

Once the auction closed, the highest eligible bidder will be identified as the winning bidder. The Disposal Team will send an official winner notification email with the items information and payment instructions.

4. Non-Payment / Suspension

Winning an auction creates a commitment to complete the purchase. If a winning bidder fails to complete the required payment without an approved arrangement, the award may be cancelled and offered to the next eligible bidder.

The bidder's account may also be suspended or banned from participating in future U.S. Embassy Jakarta auctions due to failure to complete a winning bid.

5. Important Reminder

All items are sold as-is, where-is, unless otherwise specifically stated in the auction description. The U.S. Embassy does not guarantee the item's condition beyond the information provided in the auction listing. Bidders are responsible for conducting their own inspection and assessment before placing a bid.

*Please bid responsibly and only place a bid if you are prepared and able to complete the purchase and payment within the applicable deadline.

How to pay for your items

PAYMENT TERMS

1. Auction Winner Notification

After the auction closes, the Disposal Team will send an official email notification to the winning bidder confirming that they have won the items (lots). The email will include the items information, payment instructions, and the designated bank account for payment.

2. Payment Process

The winning bidder must make the payment by bank transfer to the account provided in the official notification email.

  • Payment must be made in full.
  • Partial or installment payments are not accepted.
  • The payment amount must match the final winning bid amount and any applicable charges stated in the notification.

3. Payment Deadline

The winning bidder must respond to the winner notification email within two (2) hours of receiving the notification.

  • If the bidder intends to proceed with the purchase but needs additional time to complete the payment, they must reply to the email within the two-hour period and confirm their intention to pay.
  • Upon receiving the confirmation, the Disposal Team may provide an extension until the end of the business day to complete the payment.

4. Failure to Respond or Pay

If the winning bidder does not respond within the required two-hour period, or does not confirm their intention to proceed with the payment, they will be considered to have failed to complete the transactionFailure to complete the payment by the approved deadline may result in cancellation of the award.

5. Payment Confirmation

After making the payment, the winning bidder should provide the payment receipt/proof of transfer by replying to the Disposal Team's notification email. The payment will be verified before the vehicle release process can proceed.

Vehicle

6. Duty Free and Duty Paid Vehicles

A. DUTY FREE

DUTY FREE vehicles are vehicles that the Government of Indonesia has not received the taxes owed. They are categorized into two groups: locally purchased and imported duty-free vehicles:

  • Locally purchased duty-free vehicles are locally assembled vehicles exempt from luxury and valued-added taxes.  The GSO/Customs and Shipping Section will work with Government of Indonesia (GOI) institutions to exempt the winner from these taxes.  The process takes an estimated three to five months to complete.
  • Imported duty-free vehicles will require payment of import duty by the buyer, which cannot be exempted. The GSO/Customs and Shipping Section will work with GOI institutions to exempt the winner from paying luxury and valued added taxes.  The process takes an estimated five to nine months to complete.

B. DUTY PAID

DUTY PAID vehicles are vehicles for which tax payments have already been made to the Government of Indonesia. No additional tax payments will be required for these vehicle purchases from the buyer.

7. Payment Notes

  • Please do not make any payment before receiving the official winner notification email from the Disposal Team.
  • Payments must be made only to the bank account specified in the official notification email.
  • The winning bidder is responsible for ensuring that the payment is made correctly and within the applicable deadline.
  • No partial payments.
  • For Vehicle release will only proceed after the payment has been successfully received and verified by the Embassy.

How to pick-up your items

ITEMS RELEASE (PICK UP)

U.S. Embassy Jakarta
Jl. Medan Merdeka Selatan No. 3 - 5
Jakarta 10110, Indonesia

1. Payment Must Be Completed First

The items or lots can only be released after the winning bidder has completed the payment and the payment has been received and verified by the U.S. Embassy.

2. Vehicle Pick-Up Options (For Vehicle)

After payment verification, the winning bidder may choose one of the following options:

  • Option 1 – Pick Up the Vehicle Before the Documents Are Available

The winning bidder may take possession of the vehicle after payment verification. In this case, the vehicle may be released before the vehicle registration documents are available. The required vehicle documents will be processed separately and released later in accordance with the applicable procedures. The estimated processing time is approximately 4–6 months from the vehicle handover date, subject to the applicable process.

  • Option 2 – Wait for the Vehicle Documents

The winning bidder may choose to wait until the required vehicle documents have been processed and are available. The vehicle can then be collected together with the applicable documents.

3. Items Release Conditions

Before collecting the items, the winning bidder should ensure that all required arrangements have been completed.

The items will be released as-is, where-is, based on its condition at the time of sale. The buyer is responsible for arranging and covering any required transportation, towing, loading, or other costs associated with removing the items from the Embassy location.

*Please do not schedule transportation or towing until the pick-up date and time have been confirmed by the Disposal Team.