How it works

How it works

How it works

How it Works

The U.S. Embassy is selling surplus movable property (SMP) via a Web Based Electronic Auction. This information is visible on the information panel of the web application. During this period, you can actively take part and submit your bids for each lot being auctioned.

A maximum number of bids per lot is stated. Bids can only be increased using local currency. During the auction, you should monitor your bids – in case you get outbidded by someone else. If this happens, you can submit a higher bid than the previous winning bid. You can bid as many times as you want per lot.

An email for winners will consist of a link to the auction website where you can review your items, after successful login.

Assets are sold WHERE IS, AS IS, with NO WARRANTY expressed or implied. The Embassy does not guarantee any quality or condition of the items sold.

Items cannot be returned, exchanged or refunded and can be either salvage, repairable, stained or scratched.

How to pay for your items

Payment

Payment for your lots won is done via money transfer to the Embassy bank account:

  1.   In the item "Message for recipient" fill in the word "Auction" and lot numbers you're paying for.

  2.  Next go to "Variable symbol" and fill in your Unique Identification Number (UID) which can be found at "Winners info" on the auction website section.

  3.  After you’ve done that, in the item that says "Amount" fill in the total amount in local currency for your bid(s).

In the case that you have won more than one lots you can pay the total amount due of all lots in one payment.   All lot items must be identified as described in item # 1 above. Items can be retrieved only when successful payment has been received. Receipt of payment is considered complete when money reaches the U.S. Embassy bank account.

Note: It could take more than one day to transfer money from your bank to the U.S. Embassy bank account. It will not be possible to pick up your items if your payment is not indicated on the U.S. Embassy bank account.

How to pick-up your items

How to pick up your items

In order to retrieve your items, you must present the original receipt of bank money transfer with all required details included in the payment paragraph above or a printed version of the Internet banking money transfer.

Any paid items that are not picked up during the scheduled period will be disposed of, and there will be no possibility for their retrieval. In special cases or circumstances, you may arrange a different pick-up date and time by contacting the auction manager.

After successful confirmation of payment for your items, our staff will move your items out to the front of the warehouse. You will need to bring movers to load the items to your vehicle. Once this has occurred, you are now the owner of the merchandise. You will have the full responsibility for subsequent handling procedures and removal from Embassy property in a timely manner.

the items must be picked up by the buyer within the 2 days stipulated for delivery. Otherwise, the items will be considered abandoned and the Embassy has the right to dispose of them in the way it deems appropriate.