How it works

How it works

How it works

General terms and conditions:

   1. The U.S. Embassy conducts the sale of surplus movable property (SMP) through a web-based electronic auction platform (Online Auction). Each auction is open for a specified period, with the start and end dates clearly displayed on the auction information page. Auctions are typically conducted from Monday to Monday, allowing bidders one week to review the available items and submit     their bids online.

2. All items are offered for sale on an "AS IS, WHERE IS" basis, with unknown working conditions. The U.S. Embassy in Dhaka does not provide any warranties, guarantees, refunds, exchanges, replacement parts, or repair services for auctioned items. PHYSICAL INSPECTION OF ITEMS IS NOT PERMITTED; therefore, bidders are encouraged to carefully review the photographs and       descriptions provided on the auction website before placing a bid. By participating in the auction, bidders acknowledge that they have read, understood, and agreed to the auction’s general terms and conditions.

  3.Once the auction closes, the Embassy's auction team will contact the highest bidder by telephone and/or email to confirm their availability to complete the purchase on the scheduled payment date. If the highest bidder cannot be reached or fails to respond and confirm within the specified timeframe, the Embassy reserves the right to disqualify that bidder from the winning process and   offer the lot to the next highest eligible bidder or US Embassy will decide as per their convenience for this lot.

  4. Successful bidders must complete payment at the U.S. Embassy Cashier located at the Annex Compound on the scheduled payment date between 9:00 a.m. and 3:30 p.m. All purchased lots must be collected on the same day. Failure to make payment and collect the purchased items within the designated time may result in cancellation of the award and suspension or disqualification   from participating in future Embassy auctions.

  5. The U.S. Embassy reserves the right to withdraw or cancel any lot at any time before the completion of the sale, reject any bid, or cancel the auction of any item without prior notice.

  6. Successful bidders are solely responsible for paying any applicable duties, taxes, fees, or other charges (if applicable) imposed by the Government of Bangladesh in connection with the purchase or ownership of the auctioned property.

  7. In accordance with 14 FAM 417.2-3 and 14 FAM 417.3-3, eligible U.S. citizen employees, Foreign Service National employees, personal services contractors, contractor employees, and their eligible relatives may participate in publicly advertised surplus property auctions, except those directly involved in selecting or conducting the sale. Successful bidders must certify that the purchased     property is for personal use and are responsible for complying with all applicable customs duties, taxes, and Embassy regulations.


Terms and Conditions for the Vehicle Buyer

1. The winning bidder (BUYER) must pay the full amount bid in CASH to the U.S. Embassy CASHIER and sign the “BILL of SALE” which will be treated as BUYER’s consent to its terms and conditions.  

2. Once the bid is paid and Bill of Sale is signed by BUYER, the U.S. Embassy will request the sale permission from the Ministry of Foreign Affairs (MoFA).  It usually takes at least three weeks to obtain it, but the Embassy reserves the right to extend the time to obtain the sale permission from MoFA if required.  Once sale permission is obtained, the Embassy will provide the related documents to BUYER so that BUYER can pay the applicable duties and taxes to the Government of Bangladesh.  

3. BUYER is responsible to process documents from the National Board of Revenue (NBR) and pay customs duties and other taxes (as per the Government of Bangladesh’s rules and regulations) within 90 days after receiving the paperwork from the Embassy.  In case of failure to complete the paperwork and payments within the stipulated timeframe, the sale will be cancelled, the Bill of Sale will become null and void, and the amount paid will be forfeited.

 4. Once the duties and taxes are paid, BUYER must provide the Embassy with an original letter from the customs authority and the money receipt from a bank confirming receipt of duties and taxes.  No photocopy or certified copy will be acceptable. 

5. The Embassy will then request MoFA to issue a de-registration certificate, which BUYER must pursue.  The vehicle will not be released/handed over to BUYER until the de-registration certificate from the MoFA is presented.

 6. Once all other formalities are done, the Embassy will prepare a “Sale Contract and Gate Pass” to hand over the vehicle to the BUYER. 


How to pay for your items

Confirmation of Presence on the Payment Date

Once the auction closes, the Embassy's auction team will contact the winning bidder by telephone and/or email to CONFIRM their presence on the scheduled payment date to complete the purchase of the winning lots. The winning bidder must confirm over phone or email when the auction team will make phone call to him/her for confirmation.

Unreachable Winning Bidder Status

  If the highest bidder cannot be reached by telephone and/or email, or fails to respond and confirm within the specified timeframe, the U.S. Embassy reserves the right to disqualify or suspend the bidder from the winning process and offer the lot to the next highest eligible bidder or US Embassy will decide as per their convenience for this lot.

Payment Information (How, Where, and When to Pay)

   After confirmation, payment must be made to the U.S. Embassy Cashier at the Annex Compound on the scheduled payment date (Friday or Saturday) between 9:00 a.m. and 3:30 p.m. If the successful bidder fails to make payment within the scheduled timeframe, the U.S. Embassy reserves the right to cancel the award and offer the lot to another eligible bidder or     otherwise dispose of the lot at its discretion.

How to pick-up your items

How to Pick-up the winning Lots

After completing the payment, the winning bidder must collect and remove the purchased lot(s) from the Embassy compound on the same day the payment is made.

The winning bidder must wait at the designated gate with the required documents (Sales Contract and Gate Pass). An Embassy employee will escort the bidder, along with their laborers and three-wheeler van, to the sale area for collection of the purchased lot(s).

The winning bidder and their laborers must follow all instructions provided by the Embassy escort and may not pick up any items or move around the sale area without the escort's authorization and supervision.