How it works

How it works

How it works

How it works

The U.S. Embassies are selling surplus movable property (SMP) via a Web Based Electronic Auction. Each auction will be activated for a period of time clearly stating the start and end date. This information is available on the information panel of the web application. Usually it will be active from Monday to Friday lasting two weeks. During this period you can actively take part and submit your bid for the surplus property.

The maximum number of bids on one item is stated at each item. Increasing your bids is possible only in the local currency name. During the auction, you should monitor your bids so you can react on all bids price development.

E-mail for winners will consist of a link to the auction application where you can review your items, after successful login.

IMPORTANT NOTICE REGARDING VEHICLES:

The U.S. Embassy sells vehicles “as is”.  While all known defects will be identified, no warranties are implied concerning operating conditions.  Bidders will be required to pay all associated fees and taxes. 
Payment of any/all customs duties is the responsibility of the purchaser.  Bidders are also strongly encouraged to verify the exact registration process for vehicles purchased from a diplomatic mission. 
The Embassy bears no responsibility in assisting the buyer(s) with the registration of auctioned / sold vehicles. 
No assistance can be given for exporting the car to another country. The buyer is responsible for exportation and all customs duties due.

How to pay for your items

Payment

Payment for your items is possible only by bank money transfer to the Embassy bank account: 

  1. In the item "Message for recipient" fill in word "Auction" and lot numbers you're paying for.
  2. In the item "Variable symbol" fill in your Unique Identification Number (UID) which can be found at "Winners info" auction website section.
  3. In the item "Amount" fill in the total amount in the local currency of your bid(s).

In the case you have bid and won more than one item you can pay the total amount due of all items in one payment but all lot items must be identified as described in item 1 above. Items can be retrieved only when successful payment has been received. Receipt of payment is considered complete when money reaches the U.S. Embassy bank account.

Note: It could take more than one day to transfer money from your bank to the U.S. Embassy bank. It will not be possible to pick up your items if your payment is not indicated on the U.S. Embassy bank account.

The U.S. Embassy's bank account information is as follows: 

Bank: BANK AUSTRIA/UNICREDIT GROUP

Account name: US EMBASSY SWEEP ACCOUNT

IBAN: AT481200010025176677

BIC: BKAUATWW

How to pick-up your items

Pickup
 
In order to retrieve your items, you must present the original receipt of bank money transfer with all required details included in the payment paragraph above or a printed version of the Internet banking money transfer.
 
Any paid items that are not picked up during the scheduled time frame will be disposed of, and there will be no possibility for their retrieval. In special cases or circumstances, you may arrange a different pick-up date and time by contacting the auction manager.
 
After successful confirmation of payment for your items, you are the owner of your merchandise. Note: You are responsible to disassemble items if needed in order to transport them (e.g. desks, cabinets)! You will have the full responsibility for subsequent handling procedures and removal from Embassy property in a timely manner. If items are not removed in a timely manner they may be considered abandoned and disposed of.
 
SPECIAL PROCEDURE for vehicles: One the auction is closed, the winners payment must be made by electronic funds transfer. Provide information to be included in the sales contract - your full name and address - to e-mail: ViennaAuction@state.gov 
After receipt of full payment, the Embassy will process the relevant documentation needed to complete the sale. Once all has been processed, the winner will be notified, pick up of vehicle and relevant sales contract will be in 1190 Vienna.