How it works

How it works

How it works

HOW IT WORKS

    The U.S. Embassy Majuro (Republic of the Marshall Islands) is selling surplus movable property (SMP) via Online Auction Website. Each auction period has a start and end date. Usually, the online bidding process is active from Monday to Friday lasting for two weeks. During this period, the bidder can actively take part and submit the bid amount for the surplus property. Winning bidders will receive an email notification from the Online Auction Website.

    The maximum number of bids on each item is clearly indicated in US dollars. The bidder must constantly monitor their bids for changes or updates.
 The Online Auction is always announced through various media outlets (e.g., Facebook, Instagram), newspaper, mass text messages and our embassy’s outdoor electronic bulletin board.

    We strongly recommend to all bidders to read the “description and condition” of each item you desire to bid. All bidding lots are offered “as is”. No warranties are offered pertaining to usage or operation of all items (e.g., mobile devices, electronic gadgets/equipment, vehicles, appliances etc.). The U.S. Embassy has no responsibility to assist in processing shipping/custom and export duties of all items won during the bidding period nor registration of vehicle(s). The bidder shoulders all responsibilities of all processes including all fees.

    Winning bidder must pay right away once email notification is received (See Payment section for details) . Our finance section is clearing every payment before pick-up and this takes 2 to 3 days to complete. Failure to pay may result in placing the user's account "blocked" and the item(s) will be offered to the second winning bidder. Blocked account cannot participate to embassy's future online auctions. Please take note that the payments are non-refundable and items cannot be returned once picked-up. Paid items not picked-up within five (5) days will be disposed of properly without refund. Otherwise coordinated with GSO section for arrangement of different pick-up dates due to considerable circumstances and valid reason.

    The Embassy reserves the right to Suspend or Block any suspicious account from our auction at its discretion.

How to pay for your items

PAYMENT 

The U.S Embassy Majuro does not accept cash for payment.  The U.S. Embassy Majuro uses the online payment system of U.S. federal government called pay.gov.

Please follow the instructions below:

Go to https://www.pay.gov/public/browse/forms

enter the keyword: Bangkok posts in the Filter box.

once filtered, click the link: Overseas Cashier Payments-CGFS Bangkok posts

How to fill up the Form: 

(Overseas Cashier Payments-CGFS Bangkok Posts Form)

Please note you don't need an account (sign-in) to make most payments. To pay as a guest, simply navigate to the payment form needed (click the link above) and complete the required information.

1. Fill up the required Payer information.

2. Under the Payment Information

  • Bill of Collection Number – enter your "Auction Identification Number".

               Login to the Online Auction Website to find your Auction Identification Number. See the sample snapshot below:

  • Payment Owed To – enter “MAJURO-US EMBASSY (PHW)"
  • Reason for Payment – enter "Auction/Proceeds of Sale"
  • Amount – enter the amount or total amount (multiple items) in U.S. dollars.
  • Payment Description – enter, “Auction then Lot number or Auction then Lot numbers” (in case you won multiple auctioned items during the bidding) together with the amount to each item. For example: Auction Lot 15 ($85), Lot 16 ($23).

3. Review and Submit

4. You will receive a confirmation email. Forward the confirmation email to: usembmajuroauction@state.gov

SAMPLE SNAPSHOT OF THE CONFIRMATION E-MAIL FROM PAY.GOV

(Winning Bidder must forward this e-mail to usembmajuroauction@state.gov )

SNAPSHOT OF THE PAYMENT FORM:

How to pick-up your items

PICK-UP

The winning bidder will receive a notification email from the Online Auction Website. After you have sent your payment through pay.gov and received a payment confirmation email – forward this notification email to the auction official email address: 

usembmajuroauction@state.gov

This is to ensure that the pick-up process is smooth.

Keep a copy of the proof of payment (print out or cellphone snapshot) and bring a proper ID for verification purposes. 

The embassy does not provide logistic support to the winning bidder. The winning bidder must provide a transport vehicle, manpower resources to lift, haul, heave and load heavy items to the transport vehicle. 

The embassy is not responsible to any damages of the item(s) due to mishandling during loading or transport. Paid items not picked-up within five (5) working days will be disposed of properly without refund. Otherwise coordinated with GSO section for arrangement of different pick-up dates due to considerable circumstances and valid reason.