How it works

How it works

How it works

How it works

The U.S. Embassy in Oman is selling used vehicles, household and office furnishings, appliances, and IT equipment via a Web Based Electronic Auction. The auction will be activated, clearly stating the start and end dates, preceded by a preview period during which the sale is in “Preparing” status. Details about the dates of the auction are available on the information panel of the web application. Once the auction goes “Live”, you can actively take part and submit your bids for the surplus property. 

Items being auctioned are sold “AS-IS, WHERE-IS”.  The Embassy tries to provide complete information on goods being sold; however, there are no warranties or guarantees – implied or expressed – concerning the condition of the auctioned property.

To place a bid, bidders must first register.  Only residents of Oman may bid.  Bidders must indicate a local Omani telephone number when they register.  Bids from anyone outside of Oman (without a local Omani telephone number) will be retracted and the bidder blocked from further bidding. 

IMPORTANT:  Bids are made in Omani rials, and payment must be made to U.S Embassy account in Bank Muscat.  During the auction you should monitor your bids so you can react to price developments. 

Successful bidders will be notified via email immediately following the conclusion of an auction. Email for winners will contain a link to the auction application where you can review your items, after successful login. 

How to pay for your items

Payment

PLEASE NOTE PAYMENT INSTRUCTIONS MAY BE DIFFERENT FROM PREVIOUS AUCTIONS AND FAILURE TO FOLLOW PAYMENT INSTRUCTIONS WILL RESULT IN FORFEITURE OF YOUR LOTS AND BANK FEES TO RETURN YOUR MONEY. PLEASE READ INSTRUCTIONS CAREFULLY

Payment must be made in Omani Rials to BANK MUSCAT U.S. EMBASSY MUSCAT SWEEP Account Number 0454000188720026 Swift Code: BMUSOMRX. You are responsible for any currency conversion and/or bank transaction fees. If you have won more than one item, you should pay the total amount due for all items won in one payment. Payment information will also be sent to auction winners by email. It is very important that as soon as you pay, you send Proof of Payment by email to MuscatOnlineAuction@state.gov with your name, telephone number, and lot information, including the MST... that is mentioned in the email you receive of lots won. Failure to do this will delay the handover of your items, as it will take more time to confirm your payment.

Please allow 1-2 business days to transfer money from your bank to the U.S. Embassy bank account.  Winning lots must be fully paid for and the money received in the Embassy bank account BEFORE (11:00 a.m.) March 5, 2024. Therefore, please ensure you pay as soon as possible after receiving notification of winning lots and payment instructions.  Lots for which payment is not received in the Embassy bank account by the payment deadline will be forfeited and bidders blocked from future U.S. Embassy auctions.

All sales are final. Winning bidders are responsible to pay all successful bids before the payment deadline (11:00 a.m. on March 5, 2024). Partial payments or partial pick up will not be allowed in any case and lots forfeited.

No cash payments to embassy staff are allowed.

How to pick-up your items

Pickup

Winners of lots that have been fully paid for and the money received in the Embassy bank account, will be emailed or called by the Embassy to arrange a pick-up time. Pick up is made from the Embassy’s warehouse in Ghala.  Exact pick up location will be sent to successful bidders.  For any questions or concerns, you may contact the auction manager, MuscatOnlineAuction@state.gov.

When picking up your items, please be prepared to show:

  1. Proof of payment (receipt)
  2. Confirmation of lots won
  3. ID card

You have full responsibility for handling procedures and removal from Embassy premises. Please ensure you arrive 5 minutes before your assigned time and that you have a suitable vehicle for your items, as well as people to disassemble/ (if required) and load items, as our staff will not be able to assist you with this.

All items are sold AS-IS.  The sale is considered final when the items are retrieved by the buyer. Items require repair, and there are no warranties expressed or implied.

All items are sold WHERE-IS.  The Embassy warehouse does not deliver items purchased at the auction. Therefore, all buyers are responsible for picking up their own purchases on March 9, 2024 BEFORE 2:00 p.m. No assistance will be given, so please ensure that you come with adequate help to manage your merchandise.

The Embassy will dispose of all items not picked up on the appointed date. There are no exceptions to this rule and the Embassy will not provide refunds for items not picked up. If you will not be able to pick up your items, please coordinate for someone to pick up your items on March 9, 2024 BEFORE 2:00 p.m. If this is not possible, please do not participate in the auction.

NOTE: Vehicles auctioned will take approximately 30 days to hand over after payment and required documents (copy of ID and driver's license) are submitted.