How it works

How it works

How it works

The U.S. Mission in Morocco is selling surplus/excess property via an Internet-based electronic auction.  Each auction will be activated for a period that clearly states the start and end dates. This information is available on the information panel of the web application. During this period, you can participate actively and submit your bid(s) for the lots of surplus/excess property that are of interest to you.

Placing your bids is possible only in local currency (Moroccan Dirham – MAD).  During the auction, you should monitor your bids so you can react to bidding developments.  Successful bidders will be notified via email following the conclusion of an auction. 

Ban Policy

Any bidder who refuses to accept any lots that they have won or fails to pay on time will be permanently banned from participating in future U.S. Mission auctions.  As such, please carefully monitor your bids, especially towards the end of the auction period.

Items Sold "As Is"

All items are sold "AS IS, WHERE IS".  There are no warranties or representations of condition, express or implied.  Written descriptions are to the best of our knowledge and should in no way be construed as a guarantee of any kind as to the authenticity, age, condition, materials, or any other feature of the items being sold. Photos of lots may not reflect the full extent of the conditions of the items or depict exactly all aspects of the items being sold. The Auction Team attempts to catalog every lot correctly and to point out major defects but will not be responsible or liable for the accuracy of the catalog or other descriptions of the lots.

ALL SALES ARE FINAL and considered to be closed when the buyer signs the Bill of Sale. No refunds or exchanges will be permitted.

IMPORTANT NOTICE regarding Vehicles:

The U.S. Mission sells surplus vehicles “as is” with no warranties implied concerning operating conditions.  Winning bidders will be required to pay any associated fees, taxes, and/or customs duties.  Bidders are also strongly encouraged to verify the exact registration process for vehicles purchased from a diplomatic mission.  The buyer bears all costs and responsibilities for these procedures. The U.S. Mission will not provide any assistance with the registration of auctioned vehicles.  No assistance beyond issuance of the required documentation will be given for exporting the vehicle to another country. Each bidder is responsible for all tax or customs duties that may be due. A list of all winning bidders will be provided – by request – to the Moroccan Tax Authority.

Right to Cancel

The U.S. Mission reserves the unilateral right to cancel any and all bids as well as any lots in process or won for any reason.

How to pay for your items

Payment is due within two (2) working days from official notification of winning a lot via two possible methods:

1. Deposit to the U.S. Mission BMCI Bank account, preferably at the branch located at the following location:

Bank: BMCI Bank

Agency: AV ABTAL

Address: Angle Avenue Al Abtal et rue Oued Sebou, Rabat

2. Online payment using Pay.gov

https://www.pay.gov/public/form/start/42156675

  • Payment description: “Insert Lot # and description”    
  • Amount: U.S dollar amount reflected in winning email or Bill of Sale
  • The payment is owed to Rabat – US Embassy (MAG)

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If needed, more detailed instructions can be requested at RabatPMO@state.gov.

Lots can be retrieved only when successful payment has been verified. Receipt of payment is considered complete when money reaches the U.S. Mission’s bank account. It will not be possible to pick up your Lot(s) if your payment is not confirmed on the U.S. Mission bank account or if you do not have an approved receipt of payment.



How to pick-up your items

Winning bidders will be informed of the pick-up address for their lot(s). Pick up locations may vary.

To retrieve your items, you must present a printed copy of your payment receipt, listing the lots you have won and the amount paid.

Pick-up is strictly by appointment and must occur within three (3) business days of receiving notification as the successful bidder. When scheduling your appointment, you will be provided with detailed instructions regarding your responsibilities for removing your lot(s). Failure to pick up your lot(s) within the specified three (3) business days will result in the items being deemed abandoned and returned to the U.S. Mission’s ownership. Please note that no exceptions will be made to this policy, and refunds will not be issued for items that are not collected by the deadline.

The U.S. Mission does not provide delivery services for items purchased at the auction. Buyers are solely responsible for arranging the pick-up of their purchases. Additionally, the U.S. Mission does not offer assistance with loading items into vehicles. Please ensure you bring sufficient help to handle and transport your merchandise.

SPECIAL PROCEDURE for Vehicles:

Upon selection, winners are notified and asked to make payment and sign a bill of sale for the vehicle purchased. Once full payment is received, the bill of sale is sent to the Ministry of Foreign Affairs (MFA) for approval. Please note that this process may take at least three (3) weeks. After required documentation is received from the MFA, the vehicle is transferred to the winning bidder. Please refer to the important note on the collection of vehicles.

Note: Diplomatic license plates are removed from the purchased vehicle before the transfer is made.